Before we dive into the details – if you are just looking to manage your preferences on our Site relating to cookies and similar technologies (including opting-out), you can do so at any time by using our cookie settings at the top of this page, which is accessible here. 

If you do not accept or block certain of our cookies, you may experience some inconvenience in your use of our Site. For example, pages and content may not load properly.

If you want to find out more about cookies and similar technologies on our Site and in our emails, please keep reading. 

We may use any or all of the following “technologies” on our Site and in our emails:

Cookies: a cookie is a very small text file that may be placed on your browser or in the storage on your device. There are two types: “session cookies” and “persistent cookies”:

• Session cookies are cookies that disappear from your device or browser when you close your browser. 
• Persistent cookies stay on your device even after you close your browser.  

Please note that both PlayQ and third-party service providers may set cookies via our Site – these ‘third party cookies’ are set by domains other than those we control and may recognise your device across different websites.

Pixel tags: 

• A pixel tag is a single pixel, transparent GIF image with a unique identifier that can recognise certain types of data on your device (similar to how cookies do). They are used to operate and improve the Site and our email practices, including to help deliver cookies, count visits and understand usage and email campaign effectiveness. 
• For example, we may put pixel tags on emails to understand how you interact with that email – such as whether you opened the email, whether you forwarded it, whether you clicked on a link in the email that directed you to our Site etc – these pixels may collect the time, location and operating system of the device you use to read the email.

Chatbot technologies:

We may use chatbots and related technologies, such as those provided by Zendesk, that employ cookies and software code to operate the chat features that you can use to communicate with us through the Site.  Zendesk and other third parties may access and use information about webpages visited on our Site, your IP address, your general geographic information (e.g., city, state), and other personal information you share through online chats for the purposes described in our Privacy Policy.

Other similar technologies:

We may also use other tracking technologies, such as advertising IDs and tags, HTML5 local storage / local shared objects (which store relevant data locally on your device), for similar purposes as described in this Cookie Policy. 

So, when we refer to “cookies” in this Cookie Policy, we are referring to both cookies themselves, plus the other similar technologies noted above (e.g., pixel tags and HTML5 local storage / local shared objects etc). 

The purposes for which we use technologies may fall into one of the following categories:

• Essential: these technologies are essential in order to enable our Site to provide the function you have requested, such as by helping to ensure that the content of a page loads quickly and effectively.
• Personalisation: these technologies allow us to provide enhanced personalisation and functionality, such as tailoring content to you, remembering your choices and preferences on the Site (e.g. language, text size, etc.) or remembering search parameters.
• Analytics: these technologies collect information on how users interact with our Site and enable us to improve how it operates and our business more widely. In particular, for more details about how Google uses data in the context of Google Analytics, Click here.
• Advertising: these technologies are deployed on the Site and collect information about your browsing habits in order to provide advertising which is more relevant to you and your interests – for example, they remember the websites you have visited and share that information with other parties such as advertising technology service providers. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.

Details of the specific cookies and other similar technologies that we use on the Site can be found at the top of this page.

The details shown at the top of this page (including the cookies and other similar technologies shown there) may change over time. 

You can control or limit how cookies and similar technologies are used by taking the following steps:

• Managing your preferences on our Site (including by opting-out) at any time by using the controls at the top of this page.
• Pixel tags in emails can typically be blocked by default by configuring your preferences in your email client to block external images or setting it to show “plain text only” emails.

For more information about cookies, including about the cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org. Also, to learn more about targeting and advertising cookies and your choices more widely, you can go to the Network Advertising Initiative, the Digital Advertising Alliance’s Consumer Choice, or if you are in Europe, Your Online Choices. 

Finally, if you do not accept certain non-Essential cookies and similar technologies, you may experience some inconvenience in your use of our Site.  

Information about the cookies and similar technologies we use may be updated from time to time, so please check this Cookie Policy on a regular basis for any changes.

If you have any questions about this Cookie Policy, please contact us by email at privacy@playq.net